24 days old

Account Manager - NetSuite

San Juan, PR 00918
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Sells a subset of product or services directly or via partners to small-and-medium sized accounts. The role is a combination of a Field Sales Rep and Inside Sales Rep.

Works to achieve maximum sales profitability, growth, and account penetration within an assigned territory. Territory may be combination of geographic, product, industry and other customer / market dimensions. Sells to the territory directly or via partners. The territory that this rep covers does not have an Inside Sales Rep or Field Rep. Utilizes inbound and/or outbound techniques to identify, qualify and close new opportunities. Manages accounts throughout the entire sales process, and collaborates with team members in business development, consulting and support to uncover all customer needs. Responsible for understanding Oracle's product offerings and competitive issues to develop solution proposals encompassing all aspects of the application. Travels to customer sites to identify / develop sales opportunities. Participates in the development, presentation, and sales of a value proposition. Onsite customer presentation with C-levels to negotiate and close strategic and complex deals. Liaises with customer contacts for the purpose of managing the customer relationship, identifying new opportunities and maximizing sales.

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Successful sales track record. Oracle knowledge and/or knowledge of Oracle's competitors. Interaction with C level players. Team player. Ability to penetrate accounts and meet with stakeholders within accounts. Excellent communication, negotiating, and closing skills. Strong marketing skills. Travels to customer as needed. 2 or more years of relevant sales experience. BA/BS degree or equivalent preferred.

*Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.*

Maintain relationships within a portfolio of NetSuites Customers to ensure the continued adoption with cloud-based business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and eCommerce. In this role, you will analyze customers business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth, happiness, and retention.

The Account Manager will identify and qualify opportunities within the account territory of existing clients; sell business applications solutions and related services to existing customers; manage and drive sales opportunities through strategic selling, negotiate and close business, and lead the ongoing business relationship with clients. The successful candidate will possess a strong need to win and be able to demonstrate that s/he is responsive, adaptable, and 100% results- and ownership-oriented. Create the future with us!


Perform outbound and inbound communication to NetSuite Customers to sell additional services and solutions.

Internalize and deliver the value proposition clearly and persuasively to a variety of different audiences, including C-Level executives

Assist customer contacts with challenges and problems converting them into sales opportunities when possible.

Maintain a working knowledge of the complete capabilities of NetSuites services and internal operational processes.

Maintain an active pipeline of forecasted sales to meet monthly quota objectives while working through each opportunity with manager.

Work to improve overall customer happiness in assigned customer accounts.

Manage sophisticated, significant and/or largest customers of any AMs on the same team.

Serve as the first line in the partner concern path for customer satisfaction issues.

Have complete knowledge of NetSuites products and services.

May provide mentorship and coach lower level/new Account Managers while also attending to their personal job goals and responsibilities

Be a part of the collaboration with Professional Services, Solution Consultants, and Customer Success organizations to resolve issues for customers. Raise potential issues to manager when needed.

*Desired Skills and Experience*


* Strong applications background and understanding of software systems.

* Excellent understanding of business applications such as ERP. CRM and Ecommerce.

* Sophisticated knowledge of Sales methodology.

* Has outstanding interpersonal skills to execute complex sales transactions and provide information and transparency to any sales deal; or problem resolution situation.

* Conducts interactions with internal/external clients, peers, and management in a polished and highly professional manner.

* Proven track record in written and verbal communication skills.

* Displays above average customer orientation skills.

* Comfortable with analytical and problem solving abilities.

* Strong presentation skills.

* Best among peers negotiation skills.

* BA/BS degree in business/related field or equivalent work experience.


We invest in our people using internal & external trainings, conferences and books

We're outstandingly diverse - our workforce has many underrepresented groups and people of all ages

We have excellent benefits, ranging from insurance (medical, dental, and vision) to 401k matching to an Employee Stock Purchase Program

**Job:** **Sales*

**Organization:** **Oracle*

**Title:** *Account Manager - NetSuite*

**Location:** *United States*

**Requisition ID:** *20000S89*
Posted: 2020-09-29 Expires: 2020-11-09

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Account Manager - NetSuite

San Juan, PR 00918

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