1+ months

Client Success Specialist IV

Oracle
West Conshohocken, PA 19428
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Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client.



Develop long term partnership with our clients to ensure they remain successful by realizing the full value of their investment with us to ensure client continues/replenish/renews contract with Oracle. Responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracle's internal operations. Identify product expansion/up sell opportunities. Work with larger clients. Provide input into the CSM methodology and direction. Act as mentor to newer CSMs on a voluntary basis.



Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Recommended 7 to 10 years of professional experience. Demonstrated experience in implementation or client facing relationship experience. Understanding of various technical architectures and operating systems. Industry experience is desired.



*Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.*







Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/functional skills in area of ERP Cloud. Recommended 7 to 10 years of professional/technical experience with core Financials as power user and/or implementor. Demonstrated experience in ERP software implementations (ERP Cloud Consulting) or pre-sales SC experience with client facing relationship experience. Develop long term partnership with our clients to ensure they remain successful by realizing the full value of their Oracle investment to ensure client continues/renews SaaS subscription. Responsible for maintaining a high level of client satisfaction by advising on product best practices, providing release/adoption guidance and serving as a liaison between our clients and Oracle*s internal operations. Identify product expansion/up sell opportunities.





**Job:** **Sales*



**Organization:** **Oracle*





**Title:** *Client Success Specialist IV*



**Location:** *United States*



**Requisition ID:** *19001CMT*



**Other Locations:** *CA-Canada*
Posted: 2020-02-04 Expires: 2020-04-06

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Client Success Specialist IV

Oracle
West Conshohocken, PA 19428

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